Home → Frequently Asked Questions → General → I forgot my password

3.2. I forgot my password

The service does not allow for Password recovery.  If you forgot your password, please return to the site and follow these instructions.

There is a "Forgot Your Password?" button on the login page.  In the main navigation menu (top right), select “Login” and then select “Forgot Your Password”.  Enter the email address associated with the account, then click on the "Send Password Reset Link" and instructions will be sent to you via email.

If you do not receive an email within a few minutes, please check your spam or junk folders for the message.