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Frequently Asked Questions

• 1. Getting Started
  • 1.1. How do I create an account
• 2. Video Experience
  • 2.1. Games load slowly or buffer and skip
  • 2.2. Which browsers are supported?
  • 2.3. How do you stream your content?
  • 2.4. Which devices can I use to watch the service?
  • 2.5. What kind of Internet connection do I need?
  • 2.6. How do I find On-Demand video on the service?
• 3. General
  • 3.1. How many logins can I have per account?
  • 3.2. I forgot my password
• 4. Passes
  • 4.1. What types of transactions are supported?
  • 4.2. How do I get a refund?
  • 4.3. Where can I see my Account information?
  • 4.4. Why is my card being declined?
  • 4.5. How do I Pause or cancel my subscription/auto-renewal?

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